★★★★★ Chosen by modern pet owners who want professional, dependable care that treats pets as valued family members.
Professional, welfare-led pet care for today’s modern pet owners
Trusted for 20 years to support pets — and the people who love them — with exceptional standards of care.
Petpals Ingleby Barwick & Yarm has been proudly delivering exceptional, welfare-led pet care for almost two decades. Built on trust, professionalism and genuine compassion, we have become one of the area’s most established and highly regarded pet care providers.
★★★★★ Clients frequently tell us how reassured they feel knowing their pets are cared for by a professional team who truly understand today’s expectations of pet care.
Our reputation is founded on consistent feedback from clients who value reliability, clear communication and the peace of mind that comes from knowing their pets are cared for as individuals. We understand that inviting someone into your home and into your pet’s life is a position of trust, and we take that responsibility extremely seriously.
A New Era of Pet Ownership
★★★★★ Pet owners regularly describe us as a trusted partner rather than just a service, valuing the consistency, communication and emotional care provided.
We are now firmly in a new era of pet ownership, where pets are considered integral family members and owners increasingly see themselves as pet parents. This shift brings higher expectations, deeper emotional responsibility and a greater focus on welfare, enrichment and routine.
As lives become busier, pet owners are no longer looking for basic care — they are seeking knowledgeable, professional partners they can rely on completely. Structured, welfare-led care provides reassurance, consistency and expert support, ensuring pets continue to thrive while owners have complete confidence.
Supporting Today’s Pet Parents
Today’s pet owners expect more — not because they are demanding, but because they care deeply. Pets are family, routines matter, and welfare is non-negotiable.
At Petpals Ingleby Barwick & Yarm, we support modern pet parents with structured, professional care delivered by a trusted, consistent team. From clear communication to thoughtful attention to detail, everything we do is designed to give owners confidence and pets the stability they need to thrive.
At the heart of Petpals Ingleby Barwick & Yarm is a highly motivated, experienced team who consistently go above and beyond expectations. Every service we deliver is tailored, dependable and rooted in best-practice animal welfare.
★★★★★ Clients regularly comment on how settled and relaxed their pets are, reflecting the importance of familiar faces, routines and welfare-led care.
Leadership & Team
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Sam – General Manager |
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Clare – Dog Walking Team Leader (12 team members) |
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Michelle – Cat & Small Animal Team Leader (10 team members) |
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Sandra – Home Boarding Manager (12 team members) |
★★★★★ Often praised for professionalism and approachability, our leadership team ensures pets and owners receive consistent, reliable support.
The business is supported by a strong leadership team that ensures standards are maintained across all services. Sam, our General Manager, oversees day-to-day operations and ensures professionalism and reliability remain central to everything we do.
Clare leads our Group & Solo Dog Walking Teams, managing twelve dedicated dog walkers who provide safe, stimulating and enriching walks tailored to each dog.
Michelle heads our Cat & Small Animal Team, supporting ten specialists who deliver calm, compassionate in-home care.
Sandra is our specialist Home Boarding Manager, overseeing our home-from-home boarding service to ensure pets receive attentive, loving care in a secure home environment from our twelve host families.
Our team members are carefully selected, fully trained and continually supported. This investment results in consistency, excellent communication and a level of care that clients regularly describe as exceptional.
20 Years of Trusted Care
In May 2026, Petpals Ingleby Barwick & Yarm will proudly celebrate 20 years in business. This milestone reflects the trust built with our clients, the dedication of our team and our continued commitment to setting the standard for professional, welfare-led pet care.
We take safety seriously through our partnership with Tractive – the world’s leading GPS tracking system. We continually invest in our business and now have ‘Petpals Pastures’, a 10-acre enclosed three-field location exclusively for Petpals use.
Petpals Ingleby Barwick & Yarm collaborates with professionals across veterinary services and training to ensure a wrap-around care package from puppies to elderly dogs, kittens to older cats, and small animals to exotics.
★★★★★ Regularly described as professional, caring and dependable — offering peace of mind for today’s busy pet parents.
Contact Us
Doggy Home Boarding, House Sitting & Wedding Services:
Sandra – 07816 585422
All Other Services:
Sam – 07936 934090
Email:
[email protected]